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Privacy Policy

At ZHANLING TRADING LIMITED (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [website URL] (the “Site”) or make a purchase.

1. Information We Collect

  • Personal Information: Name, billing/shipping address, email address, phone number, payment details (processed securely by third-party payment processors).

  • Order Information: Products purchased, date/time, order value.

  • Usage Data: IP address, browser type, device information, pages visited, and referring URLs (via cookies and similar technologies).

  • Communications: Any messages you send us via email, chat, or contact forms.

2. How We Use Your Information

  • Process and fulfill your orders (including shipping, payment, and returns).

  • Communicate with you about order status, updates, or customer service.

  • Improve our website, products, and marketing efforts.

  • Send promotional emails – only if you opt in. You may unsubscribe anytime.

  • Detect and prevent fraud or security incidents.

3. Sharing Your Information
We do not sell your personal information. We may share it with:

  • Service providers: Shipping carriers , payment processors , and email marketing platforms.

  • Legal compliance: If required by law, court order, or to protect our rights.

  • Business transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Privacy Rights (for US residents)
Depending on your state (e.g., California under the CCPA/CPRA), you may have the right to:

  • Know what personal data we have collected about you.

  • Request deletion of your personal information.

  • Opt out of the “sale” or “sharing” of your data (we do not sell data).

  • Non-discrimination for exercising your rights.

To exercise these rights, contact us at [Privacy Email].

5. Cookies & Tracking
We use essential, functional, and analytics cookies. You can manage cookie preferences through your browser settings.

6. Data Security
We implement reasonable safeguards (SSL encryption, restricted access), but no method of transmission over the Internet is 100% secure.

7. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect their data.

8. Changes to This Policy
We may update this policy. The “Effective Date” at the top indicates the latest version.

9. Contact Us
For privacy-related questions: trade@zhanling.top