Shipping Policy

Processing Time
Orders are processed within 1–2 business days (excluding weekends and US holidays). You will receive a confirmation email with tracking once your order ships.

Shipping Rates & Delivery Estimates

Shipping Method	Cost	Estimated Delivery Time
Standard (Ground)	$F reeo n or d erso v er$ [69])	3–7 business days
Expedited (2-Day)	Calculated at checkout	2 business days
Overnight	Calculated at checkout	1 business day

Delivery times are estimates and not guaranteed, especially during peak seasons or extreme weather.

Free Shipping Promotions
Free standard shipping applies to orders over $69 after discounts and before taxes. Excludes oversized items (if applicable – outdoor umbrellas may incur an extra fee; you will see this at checkout).

Tracking
Once shipped, you will receive an email with tracking information. Please allow 24 hours for tracking updates to appear.

Lost / Stolen Packages
ZHANLING TRADING LIMITED is not responsible for packages lost or stolen after delivery confirmation. Please ensure your shipping address is secure. If a package is marked “delivered” but you did not receive it, contact the carrier first. We will assist with filing a claim where possible.

Incorrect Address
Please double-check your shipping address. If you notice an error, email us immediately at [Email]. Once an order has been processed or shipped, we may not be able to change the address. Return-to-sender packages will be subject to re-shipping fees.

Shipping Delays
We are not liable for delays caused by carriers, weather, or natural disasters. We will communicate any known delays as quickly as possible.

Questions? Contact ：trade@zhanling.top